apidocs

SendWelcomeEmailForUser API

Sends a welcome email to a specified user. For native-authenticated users the email includes a 48-hour password reset link. For externally-authenticated users it includes their authentication source name. Requires system administrator privileges.

Endpoint

/srv.asmx/SendWelcomeEmailForUser

Methods

• GET /srv.asmx/SendWelcomeEmailForUser?authenticationTicket=...&userName=...
• POST /srv.asmx/SendWelcomeEmailForUser (form data)
• SOAP Action: http://tempuri.org/SendWelcomeEmailForUser

Parameters

Parameter	Type	Required	Description
authenticationTicket	string	Yes	Authentication ticket obtained from AuthenticateUser
userName	string	Yes	The username of the user to send the welcome email to

Response

Success Response

<root success="true" />

Error Response

<root success="false" error="[ErrorCode] Error message" />

Required Permissions

Caller must be a system administrator.

Email Content

The email sent depends on the user’s authentication type:

Authentication Type	Email Template	Password Reset Link
Native (infoRouter)	WELCOMETOIR	Yes — 48-hour expiry
External (LDAP, OAuth, etc.)	WELCOMETOIREXTERNAL	No — shows authentication source name

The email is rendered in the user’s configured language preference.

Example

Request (GET)

GET /srv.asmx/SendWelcomeEmailForUser?authenticationTicket=abc123&userName=jdoe HTTP/1.1

Request (POST)

POST /srv.asmx/SendWelcomeEmailForUser HTTP/1.1
Content-Type: application/x-www-form-urlencoded

authenticationTicket=abc123&userName=jdoe

Error Conditions

Condition	Error Message
Caller is not a system administrator	Only the system administrator can perform this operation
User not found	User does not exist
User has no email address on file	User has no e-mail address on file

Notes

• The password reset link embedded in native-account welcome emails expires after 48 hours.
• The SMTP server must be configured in appsettings.json for emails to be delivered.