apidocs

RemoveTagFromDocument API

Removes a specific applied tag from a document. Because a document may have the same tag applied multiple times (e.g. by different users or at different times), the API requires an exact match on all identifying fields -“ tag text, version number, date applied, and the user who applied it. Use this API to remove a tag that was applied via a workflow step or via SetTagToDocument when it is no longer appropriate.

Endpoint


/srv.asmx/RemoveTagFromDocument

Methods

GET /srv.asmx/RemoveTagFromDocument?authenticationTicket=...&path=...&tagText=...&tagDate=...&taggedBy=...&versionNumber=...
POST /srv.asmx/RemoveTagFromDocument (form data)
SOAP Action: http://tempuri.org/RemoveTagFromDocument

Parameters

Parameter	Type	Required	Description
`authenticationTicket`	string	Yes	Authentication ticket obtained from `AuthenticateUser`.
`path`	string	Yes	Full infoRouter path to the document (e.g. `/Finance/Reports/Q1-Report.pdf`).
`tagText`	string	Yes	Exact text of the tag to remove. Must be case-sensitive and match the stored value exactly. Obtain the exact tag text from the document’s applied tag list or from `GetTagDefintions`.
`tagDate`	DateTime	Yes	The exact date and time the tag was applied, in `yyyy-MM-ddTHH:mm:ss` format. UTC values are automatically converted to server local time before matching. Must match the stored `TAGDATE` value exactly.
`taggedBy`	int	Yes	Internal user ID of the user who applied the tag. Must match the stored `TAGGEDBYID` value exactly. Obtain via `GetUser` or `GetAllUsers`.
`versionNumber`	int	Yes	Internal version number of the document version the tag was applied to. This is the raw internal version number (e.g. `1000000` for Version 1, `2000000` for Version 2). Must match the stored `VERSIONNUMBER` value exactly.

Response

Success Response

<response success="true" />

Note: A success="true" response is returned even if no matching tag record was found. The underlying DELETE statement deletes zero rows silently -“ no error is raised for a non-matching combination.

Error Response

<response success="false" error="Insufficient rights." />

Required Permissions

The calling user must have the DocumentPropertyChange permission on the document. This is typically granted to document owners, domain managers, and users with Edit access. Read-only users cannot remove tags.

Example

GET Request

GET /srv.asmx/RemoveTagFromDocument

  ?authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301

  &path=/Finance/Reports/Q1-2024-Report.pdf

  &tagText=Approved

  &tagDate=2024-06-15T14:30:00

  &taggedBy=12

  &versionNumber=1000000

HTTP/1.1

POST Request

POST /srv.asmx/RemoveTagFromDocument HTTP/1.1

Content-Type: application/x-www-form-urlencoded

authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301

&path=/Finance/Reports/Q1-2024-Report.pdf

&tagText=Approved

&tagDate=2024-06-15T14:30:00

&taggedBy=12

&versionNumber=1000000

SOAP Request

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"

               xmlns:tns="http://tempuri.org/">

  <soap:Body>

    <tns:RemoveTagFromDocument>

      <tns:authenticationTicket>3f2504e0-4f89-11d3-9a0c-0305e82c3301</tns:authenticationTicket>

      <tns:path>/Finance/Reports/Q1-2024-Report.pdf</tns:path>

      <tns:tagText>Approved</tns:tagText>

      <tns:tagDate>2024-06-15T14:30:00</tns:tagDate>

      <tns:taggedBy>12</tns:taggedBy>

      <tns:versionNumber>1000000</tns:versionNumber>

    </tns:RemoveTagFromDocument>

  </soap:Body>

</soap:Envelope>

Notes

Exact Match Required: The deletion targets the APPLIEDTAGS database table using an exact match on DOCUMENTID + VERSIONNUMBER + TAGTEXT + TAGDATE + TAGGEDBYID. If any value differs by even one character, millisecond, or digit, no rows will be deleted and success is still returned. Always obtain the tag values programmatically rather than constructing them manually.
Silent No-Match: If the specified tag record does not exist (e.g. it was already removed, or the values do not match), the API returns success="true" without error. There is no way to distinguish a successful removal from a no-match removal.
tagDate UTC Conversion: If tagDate is passed as a UTC value (with Kind = Utc), it is automatically converted to server local time before the database comparison. If passed as an unspecified or local time, it is used as-is.
versionNumber is Internal: The versionNumber parameter uses the raw internal version number stored in the database -“ e.g. 1000000 for Version 1, 2000000 for Version 2. This is also the value stored when SetTagToDocument applies a tag (it stores the document’s current published version number).
Obtaining Tag Metadata: To get the correct tagDate, taggedBy, and versionNumber values needed to remove a specific tag, retrieve the document’s applied tags from the document properties (e.g. via GetDocument or GetDocuments).
Cannot Remove Tags on Shortcuts: Tags cannot be applied to shortcut documents. If a tag was set via SetTagToDocument on a shortcut, this is also not possible.

SetTagToDocument - Apply a tag to the latest version of a document
GetTagDefintions - Get the list of all configured tag definitions
GetDocument - Get document properties including applied tags

Error Codes

Error	Description
`[900] Authentication failed`	Invalid or missing authentication ticket.
`[901] Session expired or Invalid ticket`	The ticket has expired or does not exist.
`Document not found.`	The `path` does not resolve to an existing document.
`Insufficient rights.`	The calling user does not have the `DocumentPropertyChange` permission on the document.
`SystemError:...`	An unexpected server-side error occurred.